Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges are based on your location. The ELISA Genie headquarters is in London, United Kingdom so prices are based on delivery to your location.
However, if you are purchashing through one of our great distributors our prices may vary or will be provided by our distributor.
We accept all major credit cards for payments.
If you have set up a payment system we also accept payment through purchase orders
If you are purchasing through a distributor your payment process may vary
Delivery can take from 3 to 10 days based on the kit that you have purchased
After you order you will receive a confirmation email of your purchase
Then once your order has been dispatched we send an email to let you know it has left our lab and is safely on its way
Yes we send an invoice on receipt of order through email.
If you are looking for a bulk pricing on kit or are looking to see if we can provide a better deal we are always happy to talk about pricing!
Fill out our contact form and we’ll be right back in touch to chat about the kits and price!